Returns & exchanges
While shopping with The Money Printers, we want you to be 100% pleased with your purchase.
For any questions, please contact us by emailing us at firstname.lastname@example.org.
Please note that our response time is 24-48 hours on business days (this does not include weekends and holidays).
We currently do not accept returns.
All exchanges must be done within 30 days of purchase.
Must be accompanied with the original order number, and the desired size and item.
If the item you are exchanging is not of equal value please contact us through email: email@example.com
Customers exchanging items are responsible for the shipping cost of the return and new item(s).
If wrong item is delivered, The Money Printers will cover the cost of shipping both ways.
If items are returned to us due to incomplete or insufficient address, customer is responsible for postage of re-shipment.
If address is entered wrong at checkout, please reach out to us IMMEDIATELY! (within 24 hours preferably)
The Money Printers are not responsible for lost packages due to incorrect address.
The Money Printers are NOT responsible for lost packages of any kind after package is received by the mail-carrier service.
If you receive a defective item, email us with your order number, detailed description, and image (if possible) of defect. We will review and reply within 24 hours with a resolution.